We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select ‘Call Support’ to be connected to our support team via the app. Riders can also get to us the old-fashioned way by simply calling 0808 189 7190.Oct 23, 2020
To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available.
Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can’t call them.
Uber’s address is: 1455 Market St. #400. San Francisco, CA 94103.
Submit a question at help.uber.com/ubereats.
We’ll also send you an email.
San Francisco, California, United States
Uber is headquartered in San Francisco, CA and has 72 office locations across 31 countries.
So we’re adding a way for riders and drivers to chat right in the Uber app. It’s now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.
Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
UberEATS Headquarters Address is also at Uber Technologies, Inc. 1455 Market Street, San Francisco, CA, United States, 94103.
If you want the address for the closest office to you, that information is public. The address for Uber headquarters is 405 Howard Street, San Francisco, California ZIP code 94105.
Formerly | Ubercab (2009–2011) |
---|---|
Founders | Garrett Camp Travis Kalanick |
Headquarters | San Francisco, California, U.S. |
Area served | 69 countries, over 900 metropolitan areas |
Key people | Ronald Sugar (Chairman) Dara Khosrowshahi (CEO) Nelson Chai (CFO) Tony West (CLO) |
Go to the menu (using the icon in the top-left corner) and then Help, and you’ll find an option to send a message. Select More and then “Can’t find the answer to your question?”. You can choose the category your query falls under and add your details to help make sure you get the best support.
Uber vs.
Uber is typically cheaper for longer trips moving at a faster speed, while taxis are a better choice for trips in congested areas like New York City.
Riders will not need to have an Uber account. Uber will then share the passenger’s contact details with the driver, and the passenger will receive a link to track the driver’s route, as well as a text message with information such as the driver’s name and license plate number.
Despite background checks and other failsafe efforts, neither Uber nor any other ridesharing or taxi service in the world can ever completely guarantee passenger safety.
Uber Drivers Don’t Feel Like Their Own Bosses Uber says drivers can each be their “own boss.” But in an NPR survey, hundreds of drivers said they don’t feel that way. They feel controlled by a boss that is both always there, and yet faceless.
And how is it? The first would be that although Uber claims that drivers are entrepreneurs and classifies them as independent contractors, my research has found that they’re actually managed by a boss, it’s just an algorithmic boss, and algorithms are basically just rules encoded in software.
Call us on 0808 189 7190
You can call us 24 hours a day, 7 days a week. You can also call the support line via your Uber app: Tap the ‘Help’ button in the menu. Tap ‘Call Support’ and you’ll be connected to a trained member of the team.
Type | Subsidiary |
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Headquarters | San Francisco, California, U.S. |
Area served | 45 countries, 6,000+ cities |
Key people | Dara Khosrowshahi (CEO) |
Services | Food delivery |
Pandemic impact
Uber’s revenue from its mobility business fell 43% year over year in 2020 to $6.08 billion, but the impact was partially offset by a 179% surge in food delivery revenue to $3.9 billion. In all, Uber’s 2020 revenue finished at $11.1 billion, down 14% year over year from 2019.
Uber CEO Dara Khosrowshahi thinks his fellow C-suiters are overpaid, he told The New York Times. He made around $12 million in 2020 and more than $42 million in 2019, when you include stock bonuses. CEO pay rose sharply in 2020, with several executives raking in paydays in excess of $100 million.
Uber reported second quarter gross bookings of $21.9 billion, more than double the same period in 2020. Even so, the company posted an adjusted earnings loss of $509 million and a cash burn of $1.28 billion. The company’s CFO said bookings should rise, but losses likely will continue for another quarter.
Uber adds surge pricing faster than Lyft, which helps drivers earn more at the cost of the rider. The apps have different costs per mile and minute, but usually, they balance to around the same price. Uber and Lyft pricing is a tie. They cost about the same as one another unless you are in a surge pricing period.
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