Customers should request preboarding from our Customer Service Agent at the ticket counter or departure gate. Our Agents are trained to ask fact-finding questions to determine if the Customer meets the qualifications described above.
Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.
How much does EarlyBird Check-In® cost? *EarlyBird Check-In® can be purchased at prices ranging from $15 – $25 one-way per passenger. A credit card must be used for the purchase of EarlyBird Check-In®.
Earn elite status.
You need to earn either 25 qualifying one-way flights or 35,000 tier qualifying points in one year for A-List or double that for A-List Preferred. Elite status members get upgraded boarding after Business Select.
Re: Pre boarding rules
You should request preboarding at the ticket desk when you arrive at the airport.
Military members do not preboard. Southwest allows active duty, uniformed members of the U.S. armed forces to board between the “A” and “B” boarding groups. Military members typically do not travel in uniform.
Re: Military Boarding Policy
When it comes to our military boarding policy, we invite active duty, uniformed members of the U.S. military to board before the B Group.”
If you won’t be available to check in to your flight at the 24-hour mark and you have travel companions you want to sit with or you don’t want a middle seat, you should strongly consider paying for the early check-in.
At Southwest®, we let you sit where you like. We don’t assign seats on our flights, so feel free to sit in any available seat once you board the plane.
Southwest Airlines was a standout for most of the coronavirus pandemic as it was one of the few airlines blocking seats to promote social distancing. Only 67% of seats were sold on its flights, allowing all rows to have at least the middle seat open.
Starting March 12, anyone on a reservation with an A-List or A-List Preferred Member can board when they do. * That means everyone on the same reservation gets to board together and pick their seat earlier. Because we can all agree the more time you get with your people, the better.
Wanna Get Away – These are non-refundable fares, and encompass all of the fare buckets that aren’t business select, or full-fare “Y” refundable tickets. … This fare comes with fewer Rapid Rewards points and flying standby on a different same day flight can cost extra.
Cover your bases – request preboarding!
The law requires passengers who wish to pre board the aircraft to notify the gate agent managing their flight. So, even if you have requested wheelchair assistance, you should also speak with the gate agent once you have arrived.
Rapid Rewards® is a rewards program offered by Southwest Airlines® Co. for Southwest Airlines Customers.
Re: A-List Prefered Boarding. A-List positions are automatically assigned beginning 36 hours prior to departure. If an A-Lister receives a position in the B or C group (happens when a flight change is made less than 36 hours before departure) they can board after the A group.
All members of the U.S. Armed Forces, including those serving in the Reserves and National Guard can benefit from TSA PreCheck® expedited screening at select airports when flying on participating airlines. … Use your Department of Defense identification number when making flight reservations.
Southwest offers military discounts to active-duty military personnel and their families. They are available by contacting Southwest directly. Call 1-800-I-FLY-SWA or visit the Southwest website to learn more about booking a flight.
Inflight Connectivity1* … Using our Inflight Internet is fast and easy. Go online to check email, read the news, or plan your next adventure for just $8 all day, per device. Inflight Internet is free for our A-List Preferred Members.
Numerous studies showed that open seating enabled Southwest to get Customers on planes more quickly and efficiently than its competitors. Faster boarding meant more on-time departures, and cost savings that led to lower ticket prices.
Checking Your Flight Status
Scroll down to the bottom of the webpage to find a section titled “Other Flight Information”. The number of people on the flight will appear as well as the number of seats available.
Seating and legroom are just as good as (and sometimes better than) the legacy carriers. If you’re seeking more legroom, look for a 737-800 or 737-MAX. These planes have a 32 inch pitch instead of 31 inches on the 700s. The “Evolve” seat comfort is adequate.
Unfortunately, there’s no policy to enforce. Officially, Southwest “has no policy for or against seat saving,” and in practice actively allows it. Reps will even suggest that passengers save seats for later boarding companions.
An option for those who hold Wanna Get Away fares is to buy “EarlyBird Check-In,” which automatically checks you in 36 hours ahead of your flight’s departure in the order that travelers purchased the service. EarlyBird costs between $15 and $25 per person each way, so it can add up quickly for families.
Submit an attestation (written documentation) to the U.S. Government, through Southwest®, that you are COVID-19 negative or have recently recovered from COVID-19. Each Passenger will be required to submit a form after receiving proof of a negative COVID-19 test taken no more than 1 day before your departure.
It’s opening seating and you sit where you like. To reiterate everyone else, Wanna Get Away fares are a guaranteed seat. All the fares are guaranteed seats – the more expensive options just give you more perks, like free wi-fi and earlier boarding, for example.
2) Family boarding will allow you to get seats together as a family. Southwest doesn’t have assigned seats unlike most other domestic carriers. Instead, it assigns boarding group numbers (A, B, & C, each numbered 1-60) to passengers, who are then free to take any open seat as they board.
Call Customer Support and Services at (800) I-FLY-SWA (800-435-9792). Inform the Representative that you are familiar with our Customer of size policy and wish to proactively purchase two seats. We will offer our lowest fare available.
American Airlines never changed its boarding procedures. The boarding changes follow most airlines’ moves to stop blocking middle seats, a policy that was popular early in the pandemic. Southwest stopped blocking middle seats on Dec. 1.
According to AirlineRatings.com, Southwest Airlines is among the 20 safest airlines in the world in 2021. … The airlines were evaluated on their crash and serious incident records, audits, industry-leading safety initiatives and fleet age.
Your companion must check in separately
Since Southwest doesn’t have seat assignments, you board based on the boarding number shown on your boarding pass. Southwest will allow you to start checking in for your flight 24 hours in advance and the earlier you check in, the better the boarding number you’ll have.
Travel Companions Can Now Board With Southwest A-List and A-List Preferred Members.
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