what does a passenger service agent do

What Does A Passenger Service Agent Do?

Your job duties include assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship. Airlines also station passenger service agents at each gate before and during boarding.Your job duties include assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship. Airlines also station passenger service agents at each gate before and during boarding.

What does a passenger service agent do at the airport?

Passenger service agents are professionals who work inside airport terminals to provide assistance and related customer services to the airlines they serve.

What is the salary of a passenger service agent?

The highest salary for a Passenger Service Agent in India is ₹29,116 per month. What is the lowest salary for a Passenger Service Agent in India? The lowest salary for a Passenger Service Agent in India is ₹13,300 per month.

Is a passenger service agent the same as a flight attendant?

The passenger service agent is based in one airport, unlike flight attendants who travel from place to place. … Whenever there are passengers traveling, there is a passenger service agent greeting them with a smile, no matter the time of the day.

Do passenger service agents get free flights?

These benefits range from reduced fares to free flights, and are sometimes transferable to friends and family. These benefits are usually only offered if you fly standby, which means flying outside of the busiest times, especially weekends and holidays.

What do passenger service agents wear?

2 answers. Pants, and shirt , and bright neon co. jacket.

What is the salary of CSA in airport?

Airport Customer Service Agent Salaries
Job Title Salary
Air India Airport Ground Staff salaries – 3 salaries reported ₹21,961/mo
Air India Airport Customer Service salaries – 2 salaries reported ₹14,789/mo
Fresherworld.com Airport Ground Staff salaries – 2 salaries reported ₹22,817/mo

What qualifications do you need to be a passenger service agent?

You’ll need:
  • customer service skills.
  • to be thorough and pay attention to detail.
  • the ability to work well with others.
  • sensitivity and understanding.
  • patience and the ability to remain calm in stressful situations.
  • the ability to accept criticism and work well under pressure.
  • excellent verbal communication skills.
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The highest paid aviation jobs in 2019
  1. Air Traffic Controllers – $124,540 a year ($59.87 an hour) …
  2. Airline and Commercial Pilots – $115,670 a year ($55.6 an hour) …
  3. Aerospace engineers – $115,220 a year ($55.39 an hour) …
  4. Aerospace engineering and operations technicians – $67,010 a year ($32.22 an hour)

How much do airline check in agents make?

Salary Ranges for Airline Ticket Agents

The salaries of Airline Ticket Agents in the US range from $20,870 to $56,750 , with a median salary of $35,170 . The middle 50% of Airline Ticket Agents makes $35,170, with the top 75% making $56,750.

What is passenger attendant?

Key Responsibilities

Ensure all passengers enjoy a seamless and stress-free travel experience. Meet and Greet at Arrival and Departure. Welcome all inbound & outbound passengers in a courteous manner. Attend to the needs of passengers who may require care and special assistance.

What is check-in officer?

Passenger check in officers, also known as customer service agents, passenger service agents or passenger handling agents, are responsible for booking in airline passengers and their luggage. At the check in desk, officers: Greet passengers.

Do passenger service agents get tips?

This job is a tip based position out of the airport.

How much does Delta ticket agents make?

The typical Delta Air Lines Ticket Agent salary is $15 per hour. Ticket Agent salaries at Delta Air Lines can range from $11 – $34 per hour.

Do you fly for free if you work at an airport?

If you work for an airline, you’ll enjoy either free or reduced fares, but the catch is you’ll have to fly standby, meaning you only get on if there are extra seats available. With many airlines overbooking their flights, grabbing a seat can sometimes be a challenge, especially over the busy holidays and summer months.

what does a passenger service agent do
what does a passenger service agent do

Who is a passenger agent?

A Ground Handling Agent, or Passenger Service Agent is a representative of the airline. These are the personnel who, within an airport, welcome passengers at check-in counters and at boarding gates. In this role, during check-in you will check tickets, identity documents and luggage.

What is ground staff job?

Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets. …

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Why do pilots wear ties?

The airline wants to look reliable and professional, so most will require their pilots to “dress up,” which usually means wearing a tie. This rule applies to flight attendants as well, obviously. It gives the customers of that airline a feeling of safety and quality in the service they paid for.

How do you become an airport receptionist?

After completing their +2 in any stream the aspiring candidates need to get admission in Certificate of Diploma courses in the related field like Certified Professional in Ground Staff Service (CPGS) course or Diploma in Airport Ground Staff Training.

What is the salary of IndiGo ground staff?

Average IndiGo Airport Ground Staff salary in India is ₹ 2.5 Lakhs for employees with less than 1 year of experience to 5 years. Airport Ground Staff salary at IndiGo ranges between ₹ 0.5 Lakhs to ₹ 4 Lakhs.

What is the starting salary of ground staff?

The average ground staff salary in India is ₹ 238,817 per year or ₹ 122 per hour. Entry-level positions start at ₹ 216,000 per year, while most experienced workers make up to ₹ 336,000 per year.

What is the salary in airport?

The average Airport salary in India is ₹ 227,714 per year or ₹ 117 per hour. Entry-level positions start at ₹ 203,636 per year, while most experienced workers make up to ₹ 318,000 per year.

What should I study to work in airport?

  • 1 B.B.A. in Airport Management. I’ve already written articles on B.B.A. …
  • 2 Diploma in Airport Management. …
  • 3 Commercial Pilot training. …
  • 4 Diploma in Ground Staff and Cabin Crew training. …
  • 5 Diploma in Aviation Hospitality. …
  • 6 Aeronautical Engineering. …
  • 7 B.Sc. …
  • 8 Diploma in Airfare and Ticketing Management.

What do you call airport workers?

Pilot, co-pilot. Air Traffic Controller. Aircraft and Avionics Mechanic. Airport Manager. Transportation Security Screener.

What is the highest paying job without college?

Here are the highest paying jobs without a college degree:
  • Patrol Officer.
  • Executive Assistant.
  • Sales Representative.
  • Flight Attendant.
  • Electrician.
  • Plumber.
  • Structural Iron and Steelworker.
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The 20 Highest Paying Careers in the World
  • CEO. …
  • Psychiatrist. …
  • Orthodontist. Average Salary: $228,500. …
  • Gynecologist. Average Salary: $235,240. …
  • Oral & Maxillofacial Surgeon. Average Salary: $243,500. …
  • Surgeon. Average Salary: $251,000. …
  • Anesthesiologist. Average Salary: $265,000. …
  • Neurosurgeon. Average Salary: $381,500.

What are top paying jobs?

Here is a look at the top 100 highest-paying jobs:
  1. Cardiologist. National average salary: $351,827 per year.
  2. Anesthesiologist. National average salary: $326,296 per year.
  3. Orthodontist. National average salary: $264,850 per year.
  4. Psychiatrist. National average salary: $224,577 per year.
  5. Surgeon. …
  6. Periodontist. …
  7. Physician. …
  8. Dentist.

What is the best airlines to work for?

The 19 Best Airlines/Aviation Companies to Work For As Rated by the Women Who Work There (January 2022)
  1. Virgin America. 4.1 stars. …
  2. Allegiant. 4.0 stars. …
  3. Air Methods. 3.8 stars. …
  4. Southwest Airlines. 3.7 stars. …
  5. United Airlines. 3.5 stars. …
  6. Delta. 3.4 stars. …
  7. GE Aviation. 3.3 stars. …
  8. SkyWest Airlines. 3.3 stars.

What do airline customer service agents make?

How much does a Airline Customer Service Agent make? The national average salary for a Airline Customer Service Agent is $35,603 in United States.

How much do Delta gate attendants make?

The typical Delta Air Lines Gate Agent salary is $16 per hour. Gate Agent salaries at Delta Air Lines can range from $13 – $18 per hour.

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